TEDAS Lighting Notification System
A mobile and web-supported automation system for reporting non-working or faulty poles and lamps in street, road, boulevard, and square lighting across Türkiye.
Need, Solution, and Delivery Flow
The core need, implementation approach, and measurable institutional effect are presented in a single narrative.
Customer Need
Public lighting faults across Türkiye needed to be reported easily by citizens, routed through TEDAS to the responsible regional electricity distribution company, and tracked with feedback after the resolution was completed.
Solution Produced
We developed an automation system that works through mobile and web applications, uses location information through GIS services, and routes each notification to the relevant distribution company. The system receives reports about faulty poles and lamps with their locations, tracks the process, and produces feedback after the issue is resolved.
Transformation Flow
Summary
A mobile and web-supported automation system for reporting non-working or faulty poles and lamps in street, road,...Need
Public lighting faults across Türkiye needed to be reported easily by citizens, routed through TEDAS to the responsible...Solution
We developed an automation system that works through mobile and web applications, uses location information through GIS...Impact
Lighting notifications became manageable from a single operational flow. Location accuracy, routing speed to...Project Impact
Customer Need
Public lighting faults across Türkiye needed to be reported easily by citizens, routed through TEDAS to the responsible regional electricity distribution company, and tracked with feedback after the resolution was completed.
Solution Produced
We developed an automation system that works through mobile and web applications, uses location information through GIS services, and routes each notification to the relevant distribution company. The system receives reports about faulty poles and lamps with their locations, tracks the process, and produces feedback after the issue is resolved.
Achievements
Lighting notifications became manageable from a single operational flow. Location accuracy, routing speed to distribution companies, and post-resolution feedback processes were strengthened, while GIS-based decision support improved operational monitoring.
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